Blog Archives

Connecttron 8-in-1

All of Apple’s new Macs now come with USB-C ports, the laptops only have USB-C ports. So if you’re moving to a new Mac (congratulations), you may need a way to connect your old cables and chips to your hot new Mac. 

We’ve sold a few different brands but we really like the Connecttron Hubs. They’re solid, reliable and have all the ports almost everyone needs. The 8-in-1 connects to 3 USB-A ports (the ones you know and love), ethernet, USB-C charging port, HDMI, SD and micro SD card readers, all for $99. Mike uses one and you should too!


Posted in Uncategorized

Mike’s Tech Shop Appointment Scheduler



Mike’s Tech Shop now takes appointments for service. 

Our new appointment scheduler is available on our home page

Of course, you can still walk in without an appointment but if you prefer to make an appointment, we now have that option for you.

Please note that all fields are required. When you come to the store please sign in on one of our iMacs using the email address you used to make the appointment.


Posted in Uncategorized

Mike’s Now Offers iPhone Data Recovery

For years we have provided high quality and affordable data recovery for our Mac customers. Now we are pleased to offer iPhone data recovery for customers who can no longer access their pictures and data on their phones. We all know how central our phones have become to us. When bad things happen to your phone, we can help you get your data back. Using a variety of techniques, we can recover your most important data and in many cases, get you a full iTunes backup so youdon’t lose anything, not even a setting.

As a family-owned small-business Apple store, Mike’s Tech Shop is honored to provide New York City a premium Apple retail experience since 2007. We sincerely appreciate your support and continued patronage and we look forward to offering these new services to all of our great customers.


Posted in Uncategorized

Need an iPhone repair? Skip the Genius Bar

Mike’s Tech Shop now repairs iPhones! We have been providing a boutique alternative to the Apple mega stores for over a decade and we are thrilled we can now offer iPhone customers the same high quality service you’ve come to expect from us for your Mac needs.

We can repair your iPhone whether it’s out of warranty or has AppleCare+, and always with genuine Apple parts installed by an experienced and Apple Certified iOS Technician. Many iPhone repairs can be done within an average 2 hour turnaround time and no need to make an appointment. We replace displays, batteries, and more on iPhone 7 or later. If you need a repair, be sure to back up your iPhone and turn off Find My iPhone before dropping off for service. If you do not have a backup, we can back it up for you.

As a family-owned small-business Apple store, Mike’s Tech Shop is honored to provide New York City a premium Apple retail experience since 2007. We sincerely appreciate your support and continued patronage and we look forward to offering these new services to all of our great customers.

Posted in Uncategorized

New Macs are making it harder to recover your data

Two trends in newer Macs, thinness and privacy, are conspiring to make it harder than ever to recover your data. Apple has a fashion-magazine-like obsession with thinness and a Libertarian devotion to privacy. These two factors, however, are making Macs that are harder and harder to recover data from. If you have a Mac from 2016 or later, make sure you have a backup because if you don’t, data recovery could be quite expensive.

One of the most common reasons customers come to us is because their Mac won’t turn on or fully boot. They may be ready to buy a new Mac but they want their data. Traditionally, we would remove the drive, put it in a working Mac or dock and we could easily and inexpensively transfer the data to a new Mac. But times are changing, especially if you have one of these models:

12-inch MacBooks (2015 or later)

As part of Apple’s relentless pursuit of thin and light, they released the 12-inch MacBook: the thinnest and lightest Mac laptop ever. Unfortunately to achieve this thinness, they removed the removable drive and soldered it to the main logic board of the computer. This means we can’t just remove the drive and put it in another computer. It’s impossible. So if your MacBook 12-inch doesn’t turn on, it has to be sent to a lab which is quite expensive. It starts at $1,000 can be as high as $3000—and that’s just to get your data back.

2016 and 2017 MacBook Pros

The new laptops came in two flavors: non-TouchBar and TouchBar. The non-TouchBar Macs have removable drives. We can move these to working MacBook Pros and get your data. The TouchBar Macs had soldered on drives similar to the 12-inch MacBook. These could have had the same issue as the MacBook but Apple did something highly unusual. They created a special tool to extract the data, even from dead MacBook Pros. As an Apple Authorized Service Provider, we have access to this tool and have used it with great success to inexpensively transfer data when these MacBook Pros move on to a better place. Of course, the tool doesn’t always work and when that happens, it’s off to the lab for a $1,000+ bill to get back your data.

2018 MacBook Pros, Mac minis, Retina MacBook Airs, and iMac Pros

As part of Apple’s ongoing commitment to your data privacy, Apple introduced the T2 chip which encrypts your data and locks it to the CPU of that Mac. So once again, if your Mac doesn’t turn on, this is a lab recovery.

Our mission at Mike’s Tech Shop is to make you happy with your Mac. The most unhappy customers we see are those faced with data-loss. We always want to help. We will either be able to recover your data in-house or help you get your Mac out to a lab and back with minimal hassle. But the best solution of all is to have a backup. So please, get your backup set up today because a $100 drive could save you $1,000 or more.


Posted in Data Recovery

Kick Off Your 2019 Resolutions with Apple Watch Apps

Happy New Year! It’s that wonderful time where you can make resolutions to improve yourself in the new year. If you unwrapped an Apple Watch over the holidays and set resolutions for better habits in 2019, here are our favorite apps to get you started!

Resolution: Get more or better sleep

App Solution: AutoSleep, $2.99
We’ve tried many sleep trackers and this is worth the $3 bucks. Sleep tracking was the one feature the FitBit always beat the Apple Watch at—until now. It works the way it should: automatically! No need to tell your watch that you are now commencing sleep mode, or keeping your iPhone on your bed, or sacrificing haptic alarms. AutoSleep will automatically detect that you’re asleep (even naps!) and will analyze your sleep quality with impressive accuracy.

Resolution: Drink more water

App Solution: WaterMinder, Free
Until the Apple Watch can someday detect your H2O levels, custom reminders and trophies are a close second.

Resolution: Lift all the things!

App Solution: Strong, $4.99 a month or $29 a year (but the free version is excellent!)
Track those reps, sets, and personal records, and progress with this incredibly intuitive interface. Strong has a large database of strength exercises and includes video tutorials. This app has everything: warm-up and plate calculators (kilos and lbs!), automatic rest timers, 1RM calculators, RPE tracking, tagging sets as warm-up, failure, and dropsets, supersets—they really thought of everything. And of course, Strong works with HealthKit and will automatically start a workout and track your heart rate. The free version is surprisingly full-featured but if you’re a gym rat, the pro version is worth it.

Resolution: Exercise more (but also less)

App Solution: Intervals, Free
Burn more calories in less time? Gotta love HIIT (high intensity interval training)! Intervals is a powerful, highly customizable, and intuitive HIIT workout app. Get an audible (or not!) and haptic notification when it’s time to sprint, time to walk, or the best notification: cool down! There are, surprisingly, very few apps that do this! Even the holy grail apps that have been around since the original Apple Watch don’t offer this simple functionality. Intervals is compatible with HealthKit and logs your calories, heart rate, distance, and pace. A great

Posted in Products We Love

Mike’s Tech Shop E-Waste Recycling Event

This Saturday, September 23rd, 10am-4pm

We’re once again teaming up with the Lower East Side Ecology Center to host an e-waste recycling event this Saturday 10am-4pm. Bring your old Macs, iPads, iPhones, anything Apple: computers phones, or tablets and we will make sure it gets recycled responsibly.

Posted in Uncategorized

MTS Best Practices: Backing up your Watch

James Sorrenti

We love Apple devices because they “just work,” but for the times they don’t, having a dependable backup is important; Apple Watch is no different.

When to Backup

Preparing for a backup before you hope you had one.

The most common situations one should force a backup of their Apple Watch is when doing a software update, getting a new Apple Watch or new iPhone, or sending in your Apple Watch or iPhone for service.

How to Back Up

If you regularly backup your iPhone, you are also regularly backing up your Apple Watch. There are two ways to backup your iPhone: iCloud or to iTunes on your computer.


iCloud is a wonderful way to backup your iPhone wherever you may be, as long as your account is in good standing, and you have more than enough required storage. You can find out when the most recent iCloud backup was performed from your iPhone:

  1. Tap “Settings” on your iPhone.
  2. Tap your iCloud name at the top.
  3. Tap “iCloud”.
  4. Tap “iCloud Backup”. (Your backup should say “On”.)
  5. On the bottom of this screen, you will see “Last Backup:” and a date and time.


If this date and time is not very recent, you can force a backup:

  1. Connect your iPhone to its charger and connect to a Wi-Fi network.
  2. Tap “Backup Now”.
  3. When the backup is complete, the “Last Backup:” should have today’s date and the time the backup completed.


You can backup your iPhone and Apple Watch onto iTunes on your computer, but to get the full benefit (and all your activity data) you must tell iTunes to encrypt your iPhone Backups:

  1. Connect your iPhone to your computer via your Lightning cable.
  2. In iTunes, select your iPhone from the upper-left corner of the window.
  3. On the left, under Settings, select “Summary”.
  4. Select “Encrypt [device] backup” in Backups.
  5. Create (and do not forget) a password when asked.
  6. It will start backing up. Future backups will be encrypted as well.


If you will be parting with your Apple Watch (getting a new Apple Watch or sending yours away to service) you will want to force a backup and remove your personal data from the watch. Conveniently, these both happen when unpairing your Apple Watch.

  1. Open the Apple Watch app on your iPhone.
  2. Select your Watch from the main screen.
  3. Tap the “i” next to your Watch.
  4. Tap “Unpair Apple Watch”.
  5. Follow onscreen instructions, may include authenticating with your Apple ID password.


What Remains

So you’ve backed up your Watch, and now after some event, you need to restore your Watch. That part is simple and built into the same pairing process you did when it was first set up. There are a few things that do not come along with the backup that you will have to set up again:

  1. Device Passcode
  2. Paired Bluetooth devices (e.g., headphones)
  3. Your debit/credit card used with Apple Pay

These things are left out for your security and because some are tied to the hardware of the device, not the software.


That’s it! You planned ahead and had your Apple Watch and iPhone backed up in an encrypted format that saved most of your data, and you were able to confidently use that backup to restore to your Apple Watch. Enjoy your watch with your data!

More info:

Apple’s support article on backing up Apple Watch:

Encrypted iTunes backups:

Differentiating iTunes and iCloud backups:

Unpairing Apple Watch:

Setting up Apple Watch:

Posted in MTS Best Practices

Products We Love: Glyph Atom

We got a hold of one of the first Glyph Atom SSD drives when it came out. The first thing I noticed was that all my techs loved it. Drives are one of their tools so techs are very particular. If they liked the drive, I knew our customers would. The Atom is a single solid-state drive (SSD) with very fast throughput. It does 420 MB/s writing and 270 MB/s reading, making it one of the fastest single drives available. It is housed in a handsome metal case with a rubber bumper for extra protection. CNET drop tested it at 6 feet and it still worked fine. The best part: the price. At $159 for 275GB, it has the best price for any SSD we’d seen. We use them, we love them; we think you will too.

Posted in Products We Love

Hard Drives in Distress

I had a customer come in recently with a hard drive that was not working. It had all of his wedding videos on it. Before he came to us, he went to the IT guy in his office and the IT guy had tried to fix the drive. When that failed, he came to us. My heart sank. I knew that although his IT guy was trying to help, he may have permanently destroyed the irreplaceable wedding videos.

The most important thing to know about hard drives in distress is: Do not leave them running, do not try to run software to repair them. Hard drives that are experiencing problems will often make themselves worse and even destroy themselves if left running; about 15% of the time you will permanently destroy the drive so that even labs like DriveSavers cannot recover the data.

Here’s why. Spinning hard disk drives perform a variety of routine maintenance functions whenever they have time. They re-write bad sectors to new good sectors, they write logs, they scan themselves for problems. These are all good things when a drive is functioning normally. These are all dangerous things when a drive is in distress. When a drive begins to fail it can start to lose track of where things are on itself. It can begin to make mistakes. When a drive is in distress and it goes to perform its routine maintenance, it can cause even more damage. It may re-write bad sectors onto good sectors thereby destroying the data that was there and possibly breaking links to other data. The logs can be mistakenly written over good data thereby destroying it.

When you run software tools like DiskWarrior, you can cause the same problems. First of all the drive is running and can do the damage outlined above. Beyond that, when you go to fix the drive, if it is badly damaged enough it might write the fix, like a new directory on top of good data, thereby destroying it.

As it turned out, we were able to save the wedding videos. The drive had not been permanently bricked when the IT guy tried to help. This customer was lucky.

When your data is vital the only safe thing to do is to take your drive to a recovery specialist who will disable the drive’s automatic functions, make an exact bit-by-bit replica of every recoverable sector and then repair and extract the data.

Posted in Data Recovery