We are constantly looking for the best and friendliest IT techs. Our business is built on great techs who also provide great customer service. Mike's Tech Shop provides competitive compensation, good benefits, terrific traning, and room for advancement. If you are a terrific IT troubleshooter and customer-focused person, we are looking for you.
At Mike's Tech Shop, our associates are the face of our store. They provide most of the interaction with customers. This is, in some ways, the most important job at Mike's Tech Shop.
This job will provide you with extensive training and tremendous career growth opportunities
Our entire business is built on providing the best Apple retail sales and service experience in New York and we are looking for a person who is willing to go above and beyond
MTS Pro Services is a provider of information technology support services to businesses and individuals. Headquartered in New York, we also have a large client base in the LA area. Attention Gamers and musicians, hard core tech geeks and vegan mountaineers: MTS is made up of an amazing array of people, and if you have strong opinions about the Prequels, spaces vs. tabs or iOS vs. Android, MTS might be the place for you. Our senior staff is made up primarily of people who have worked here for 5-10 years. Many senior leaders started in junior roles. We will give you a job but also a place to grow and develop. If you strive to deliver great IT support and great customer service, we want you.
MTS is looking to add a member to our service desk team. The ideal candidate has some IT support experience, has a great phone presence and good troubleshooting skills. They can balance creative and technical problem-solving, customer service, and collaboration to ensure that clients can access and utilize the software and resources they need for work.
Job is primarily remote initially but some office time will be required so you will need to live in New York or the LA area. In office time may increase over time as your responsibilities increase. You must have a quiet space to take calls.
Responsibilities
This is an entry-level position to our organization. There are many opportunities for advancement. Many of our current employees started at our service desk and have gained experience, moving up to more senior positions within the company. This is a full time job with benefits including Medical and 401K. We look forward to hearing from you.
MTS is looking to add a member to our tier two service team. The ideal candidate has strong Mac IT support experience, brings good process and has refined troubleshooting skills. They can balance creative and technical problem-solving, customer service, and collaboration to ensure that clients can access and utilize the software and resources they need for work.
Work-weeks are a mix of onsite and WFH, so you will need to live in New York or the LA area. You must have a quiet space to take calls when WFH.
This is a mid-level position in our organization. There are many opportunities for advancement. This is a full time job with benefits including Medical and 401K. We look forward to hearing from you.
Full-time
Mike’s Tech Shop is New York’s premier independent Apple Store. We provide high quality sales and service for Apple products. We also have a robust IT services business. We have been providing great solutions for customers since 1993. We are looking for a motivated and well-spoken Inside Sales Representative to join our Mac sales team. The Inside Sales Representative will be responsible for communicating with customers, understanding their needs. You should be able to discover needs, make appropriate recommendations and close sales. To be successful as an Inside Sales Representative you should be able to build instant rapport and achieve customer satisfaction.
$50,000 salary + commission, medical (50%/50%), 401K with matching, paid vacation, sick time, etc. We look forward to hearing from you.