Open box items are items that have been either:
All open box items are tested using Apple’s diagnostic tests, the same tests that we run when you bring in a computer for repair. They are also restored to factory settings.
For items that cannot get AppleCare+, we offer Safeware, a similar extended warranty.
The return policy is the same as for regular items. You can view our return policy here.
Items listed as Previous Generation on our Specials page are not Open Box. They are factory sealed and have never been opened.